This Agreement was last revised on June 1, 2024
At CHATBEAT, we've created a cutting-edge mobile application designed to redefine the way adults connect and build relationships. CHATBEAT offers a unique platform for individuals seeking meaningful connections in the digital age.
CHATBEAT's mission is to foster genuine connections among users, transcending geographical boundaries and cultural differences. We understand that finding the right person or making new friends can be challenging in today's fast-paced world. That's why we've harnessed the power of Artificial Intelligence (AI) Language Models (LLMs) to assist you in optimizing your profile, sparking engaging conversations, and facilitating connections like never before.
We reserve the discretion to make alterations, additions, or deletions (referred to collectively as "Changes") to these Terms. These Changes may be made at any time. Notification of these Changes may be provided by publishing an updated version of the Terms on our Website and Mobile Application. If you choose to continue using the Website and Mobile Application following the posting of these Changes, it indicates your acceptance and agreement to the amended Terms.
Users are strictly prohibited from impersonating other individuals, including celebrities or public figures, within the app. This includes using false names, photos, or information. Violation of this policy may lead to account suspension.
The Website and Mobile Application allows you to submit various types of content and feedback. However, you are solely responsible for the content you submit, and by doing so, you affirm that you have obtained the necessary permissions to use such content.
When submitting content to the Website and Mobile Application, please refrain from providing any content that falls under the following categories:
We reserve the right to reject any content submitted under these criteria. In cases of repeated violations, we may take action to cancel a user's access to the Website and Mobile Application without prior notice.
These Payment and Subscription Terms ("Terms") constitute an integral part of the agreement between you and CHATBEAT ("we," "us," or "our") regarding your use of the CHATBEAT mobile application ("the App") and related services.
The App offers a membership subscription model ("Subscription") to unlock premium features and exclusive benefits.
By subscribing to the App, you acknowledge and agree to the following terms:
You can find detailed information about available Subscription plans, including pricing and features, within the App.
The pricing for In-App Purchases is determined by the respective app store and may vary based on factors such as location and currency. You will be provided with the pricing details before completing the purchase. By making an In-App Purchase, you agree to pay the specified fees and any applicable taxes.
When making In-App Purchases, you authorize the app store (Apple App Store or Google Play Store) to charge your chosen payment method for the selected items or content. You must have the necessary authorization to use the selected payment method.
By providing payment information, you authorize us to charge the applicable Subscription fee to your chosen payment method.
You are responsible for keeping your payment information up to date to avoid any interruptions in your Subscription.
You will be billed in advance of each billing cycle unless you cancel your Subscription before the renewal date.
Subscription fees are non-refundable, and there are no refunds or credits for partially used billing cycles.
To cancel your Subscription, please follow the cancellation instructions provided within the App.
Through the Website and Mobile Application:
CHATBEAT allows users to generate content such as profiles, messages, and images. You are solely responsible for the content you post on the app. You agree not to upload, share, or distribute content that violates Singaporean laws, including but not limited to content that is defamatory, obscene, or infringing on intellectual property rights.
If you come across any content that you believe violates our terms or Singaporean laws, please report it immediately using the in-app reporting feature. We will investigate and take appropriate actions, which may include removing the content or suspending the account responsible for the violation.
We have the authority, though not the obligation, to restrict the utilization or provision of any service to any individual, location, or jurisdiction. We may exercise this authority when required. We also retain the privilege to temporarily suspend any Service whenever necessary. Please note that any offer to render a Service on this Website and Mobile Application becomes void if it is prohibited by law.
We reserve the right, in our sole and absolute discretion, to deny you access to the Website and Mobile Application or any service, or any portion of the Website and Mobile Application or service, without notice, and to remove any content.
You shall not engage in any activities on the CHATBEAT app that are illegal, unethical, or harmful to others. This includes but is not limited to harassment, spamming, impersonation, or any form of cyberbullying. CHATBEAT reserves the right to suspend or terminate accounts of users found engaging in such activities.
While CHATBEAT endeavors to provide a safe and enjoyable platform, you acknowledge that meeting new people online carries inherent risks. It is your responsibility to exercise caution and prioritize your safety when interacting with other users. CHATBEAT is not liable for any harm or damages resulting from interactions with other users.
CHATBEAT complies with the Personal Data Protection Act (PDPA) of Singapore. Users' personal data will be handled in accordance with PDPA regulations. Users have the right to access, correct, and delete their personal data as stipulated by the PDPA.
Chatbeat may offer integrations with third-party services or applications to enhance your experience. You understand and agree that the use of such integrations may be subject to separate terms and conditions imposed by the respective third parties. Chatbeat does not endorse or assume responsibility for the actions or content of these third-party services.
We shall not be held responsible for delays or errors arising from circumstances beyond our control, such as Force Majeure events, including labor disputes, fires, wars, government decisions, or failure of delivery from other users.
Please note and accept the following:
Additionally, we shall not be liable for any direct, indirect, consequential, or other forms of loss or damage incurred by a user through the use of Chatbeat. This includes but is not limited to the loss of data, information, financial losses, or physical damage.
In no event shall Chatbeat, its owners, directors, employees, partners, agents, suppliers, or affiliates be held accountable for any indirect, incidental, special, consequential, or exemplary costs. This encompasses loss of revenue, data, usage, goodwill, or other intangible losses resulting from:
We do not assume responsibility for the following:
The usage of the Website and Mobile Application or any of our Services for illegal spam activities, such as gathering email addresses and personal information from others or sending mass commercial emails, is strictly prohibited.
The Website and Mobile Application may include hyperlinks to external or third-party websites ("External Sites"). These links are presented for your convenience and should not be construed as an endorsement by us of the content found on these External Sites. The content on these External Sites is generated and maintained by third parties. Upon choosing to visit these External Sites, you will be redirected to the relevant site's administrator. We assume no responsibility for the content featured on any External Sites and make no claims regarding the accuracy or dependability of the information provided on these External Sites. It is essential to exercise caution when downloading files from these sites to safeguard your computer against viruses and other potentially harmful programs. By accessing these linked External Sites, you acknowledge and assume the associated risks, proceeding at your own discretion.
By accessing or using this Website and Mobile Application, you approve us to use, store, or otherwise process your personal information as per our Privacy Policy.
We have taken diligent measures to ensure the precision and dependability of the information presented on this Website and Mobile Application. However, we apologize for any inadvertent errors or omissions that may have arisen. Please be aware that we cannot ensure that the usage of the Website and Mobile Application will be devoid of errors, suitable for your intended purposes, or consistently punctual. Furthermore, we are unable to guarantee the correction of any defects, or that the Website and Mobile Application, along with its server, are devoid of viruses, glitches, or other potentially harmful components. While we are dedicated to achieving comprehensive functionality and accuracy for the Website and Mobile Application, we abstain from offering any form of warranty, whether explicit or implicit, concerning suitability for particular purposes or the precision of the information.
The Website, Mobile Application, and the services are presented on an "as is" and "as available" basis, without any form of warranties, including, but not limited to, warranties that the Website and Mobile Application will operate without errors or that they, their servers, content, or services are free from computer viruses or similar contaminants or destructive elements.
We explicitly disavow all licenses and warranties, encompassing, without limitation, licenses or warranties of title, non-infringement of third-party rights, and suitability for specific purposes. This includes any warranties stemming from transactions, performance courses, or trade practices. In relation to any warranty, contract, or common law tort claims:
(i) We shall not be held liable for any unintentional, incidental, or consequential damages, including lost profits or damages resulting from data loss or business interruptions, arising from the use or inability to access and use the Website and Mobile Application or their content, even if we were informed of the potential for such damages.
The Website and Mobile Application may contain technical inaccuracies, typographical errors, or omissions. Unless required by applicable laws, we disclaim responsibility for any typographical, technical, or pricing errors found on the Website and Mobile Application. Information regarding certain services on the Website and Mobile Application may not be available in all locations. The mention of a service on the Website and Mobile Application does not imply that such service is or will be accessible in your location. We retain the right to implement changes, corrections, or improvements to the Website and Mobile Application at our discretion, without prior notice.
The Website and Mobile Application encompass a variety of materials, including software, text, graphics, images, designs, sound recordings, audiovisual works, and other forms of content, collectively referred to as the "Content." Ownership of this Content may belong to us or third parties. Unauthorized use of the Content can result in violations of copyright, trademark, and other applicable laws. You do not possess any rights to the Content, and your access and utilization of the Content must adhere to the terms set forth in this Agreement. Any usage beyond these terms necessitates our prior written consent.
When creating copies of the Content, you are obligated to maintain all copyright and proprietary notices that are originally included in the Content. You are explicitly prohibited from engaging in activities such as transferring, licensing, sublicensing, selling, modifying, reproducing, displaying, publicly performing, generating derivative works from, distributing, or employing the Content in any manner for public or commercial purposes. Furthermore, posting the Content on any other Website and Mobile Application or within a networked computer environment for any purpose is strictly forbidden.
Should you violate any segment of this Agreement, your authorization to access and utilize the Content, as well as the Website and Mobile Application, will automatically terminate, necessitating the immediate deletion of any copies of the Content that you may have generated.
The trademarks, service marks, and logos exhibited on the Website and Mobile Application constitute registered and unregistered trademarks or service marks owned by us. Additionally, other product and service names mentioned on the Website and Mobile Application may represent trademarks or service marks owned by third parties, collectively referred to as "Third-Party Trademarks" alongside our own marks, known as the "Trademarks." It is essential to recognize that nothing featured on the Website and Mobile Application should be interpreted as conferring any license or right to employ the Trademarks without our prior written consent, which must be obtained for each specific use. Transmitting the Content is strictly prohibited without our explicit written consent for each instance.
You hereby agree to safeguard, indemnify, and absolve us, including our officers, directors, employees, successors, licensees, and assigns, from any claims, actions, or demands, which may encompass reasonable legal and accounting fees, resulting from your breach of this Agreement or your inappropriate use of the Content or the Website and Mobile Application. In the event of such a claim, lawsuit, or legal proceeding, we will provide you with notification and, if necessary, extend assistance at your expense for your defense. It should be noted that we retain the right, at your cost, to assume sole control over any matter requiring indemnification under this section. In such circumstances, your commitment to collaborate with reasonable requests aimed at bolstering our defense of the matter is understood.
Thank you for using the Chatbeat mobile application ("Chatbeat" or "the App"). Your satisfaction is important to us, and we strive to provide you with a positive experience. This Refund Policy outlines the terms and conditions regarding refunds for subscriptions and in-app purchases made through the Chatbeat App.
Auto-Renewing Subscriptions:
Chatbeat offers auto-renewing subscription plans that provide access to premium features and services. These subscription plans are billed on a recurring basis, as specified during the purchase process. If you wish to cancel an auto-renewing subscription and request a refund, please follow these guidelines:
Subscription Renewals:
Chatbeat subscriptions automatically renew unless you disable the auto-renewal feature at least 24 hours before the current subscription period expires. If you forget to disable auto-renewal and are charged for a renewal, please contact our support team within 48 hours of the charge if you wish to request a refund. Refund requests for subscription renewals will be evaluated on a case-by-case basis.
Chatbeat may offer in-app purchases for virtual items or currency that can enhance your experience within the App. Please note that all in-app purchases are final, and we do not offer refunds or exchanges for these purchases.
To request a refund for a subscription or auto-renewal, please contact our support team at [support email] within the specified timeframes mentioned in this policy. When requesting a refund, please provide the following details:
Refunds, when approved, will be processed within a reasonable timeframe. The refund will be issued to the original payment method used for the purchase. Please note that it may take several business days for the refunded amount to appear in your account, depending on your payment provider's policies.
Chatbeat reserves the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy within the App. It is your responsibility to review this policy periodically to stay informed about our refund practices.
If you have any questions or concerns about our Refund Policy, please contact us at support@chatbeat.app.
If any provision of these Terms is deemed unenforceable or invalid, that provision will be limited or removed to the minimum extent necessary so that the remaining Terms remain in full force and effect and are enforceable.
Term: The provision of Services to you may be cancelled or terminated by us. We reserve the right to terminate these Services at any time, with or without cause, upon written notice. Such termination will not incur any liability on our part towards you or any third party. Termination of these Terms will result in the termination of all your Services subscriptions.
Effect of Termination: Upon the termination of these Terms for any reason, or the cancellation or expiration of your Services: (a) We will cease providing the Services; (b) You will not be entitled to any refunds or prorated usage fees, or any other fees; (c) Any outstanding fees owed to us will become immediately due and payable in full; and (d) We may delete your archived data within 30 days. All sections of the Terms that expressly provide for survival, or that are of a nature that should survive, will continue to be in effect after termination, including, but not limited to, indemnification, warranty disclaimers, and limitations of liability.
This Agreement constitutes the complete agreement between the parties regarding the subject matter contained herein.
DISPUTE RESOLUTION
In the event of a dispute between you and the Website and Mobile Application Chatbeat, our aim is to resolve the dispute quickly and cost-effectively. Therefore, you and the Website and Mobile Application agree that any claim or controversy arising between us under this Agreement or related to the Website and Mobile Application and Website and Mobile Application Services (a "Claim") will be resolved according to the "Dispute Resolution" section below. Prior to resorting to these alternatives, you agree to first contact us directly for dispute assistance by reaching out to Customer Service.
GOVERNING LAW AND JUDICIAL RECOURSE
The terms stated herein will be governed by and interpreted under the laws of Singapore, without giving effect to any conflicts of law principles. The Courts of Singapore shall have exclusive jurisdiction over any dispute arising from the use of the Website and Mobile Application.
We will not be held liable to you, your users, or any third party for any failure to perform our obligations under these Terms if such non-performance is a result of an event beyond our reasonable control, including, but not limited to, acts of war or terrorism, natural disasters, power supply failure, riots, civil disorders, or other force majeure events.
We have the right to assign or transfer this agreement to any third party, including our holding company, subsidiaries, affiliates, associates, and group companies, without requiring your consent.
If you have any questions about these Terms, please contact us at support@chatbeat.app.